1.0 Who we are
Our website address is https://jorcus.com.
What personal data we collect and why we collect it
The Website may collect and use the user personal identification information for the following purposes:
- To improve customer service
The information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided in our Website.
- To send periodic emails
We may use users email addresses to send Users information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our support.
- Maintain, provide, develop and improve our Site, products, and services
- Send information including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
- Personalize your experience
- Exercise our rights
- Protect our and our visitors’ safety
- Process transaction
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
This site adds the following cookies to help users resume job submissions that they have started but have not completed:
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection and security purpose.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
5.0 Publicly visible information
If you create a user profile on the Website or leave a comment, certain information may be publicly visible. To create a user profile, you must choose a username and password and input your email address for profile confirmation. Your email address will never be available publicly. At your option, you may also add an avatar, a profile description, and a link to your website.
You may also choose to link your Facebook, Instagram, and Google Account. Users may see your username, avatar, profile description and website information.
6.0 Third-party access to information
We use third-party services for:
- Analytics tracking
- User authentication
- Preventing bot registration
- Advertising and promotion
- Content marketing
- Email marketing
- Web security purpose
- Process Transaction
These services may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.
We may, from time to time, allow limited access to our data by external consultants and agencies for the purpose of analysis and service improvement. This access is only permitted for as long as necessary to perform a specific function. We only work with external agencies whose privacy policies align with ours.
We will refuse government and law enforcement requests for data if we believe a request is too broad or unrelated to its stated purpose. However, we may cooperate if we believe the requested information is necessary and appropriate to comply with legal process, to protect our own rights and property, to protect the safety of the public and any person, to prevent a crime, or to prevent what we reasonably believe to be illegal, legally actionable, or unethical activity.
We do not otherwise share or supply personal information to third parties. We do not sell or rent your personal information to marketers or third parties.
7.0 Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
8.0 How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Your personal data will only be kept for as long as necessary for our purposes. Specific periods are set out in the table at the end of this notice.
If you request a password reset, your IP address will be included in the reset email.
8.1 What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
8.2 Rights related to your personal information
Opt-out – You may opt-out of future email communications by following the unsubscribe links in my emails. You may also notify me at [email protected] to be removed from my mailing list.
Access – You may access the personal information I have about you by submitting a request to [email protected]
Amend – You may contact me at [email protected] to amend or update your personal information.
Forget – In certain situations, you may request that I erase or forget your personal data. To do so, please submit a request to [email protected]
Please note that I may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.
8.4 Sensitive personal information
8.4 Where we send your data
Visitor comments may be checked through an automated spam detection service
8.5 How we protect your data
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
8.6 Sharing your personal information
We do not sell, trade, or rent User personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
8.7 What we collect and store
When you purchase from us, we’ll ask you to provide email address. We’ll use this information for purposes, such as, to:
- We collect information about you during the checkout process on our store.
- Send you information about your account and order
- Create your account for our LMS
If you register a free account then we will store your email address.
We store information about you for as long as your account exists.
We store course progress, including completion status, quiz scores, assignments and/or essay submissions (if applicable).
We will also store comments on courses, lessons, topics, assignments, and essays if you choose to leave them.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
When you use the Site, we automatically collect the following information:
- device and log information: we collect information about the computer device you use to access the website, including device identifiers, mobile network information, type of operating system, and the type of browser used;
- log information about your use of the Site, including access times, pages viewed, IP address, other standard web log data, and the page visited before and after navigating to our websites.
With your express consent, we may access and track location data from your mobile device in order to personalize results or other content. We do not tie any personally identifiable information about you to any of the location tracking technologies that we use.
8.7 Who on our team has access
Members of our team have access to the information you provide us. For example, Administrators, Shop Managers and Group Leaders can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
- Order information such as your enrolled courses, course progress and username / email address.
Any additional information added in your WordPress User Profile can also be visible to the administrator(s).
Our team members have access to this information to help fulfill orders, process refunds and support you.
9.1 Display Ads
9.2 Retargeting Ads
9.3 Affiliate Program Participation
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions. For example, Jorcus is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com. As part of this Amazon Associates program, the Website will post customized links, provided by Amazon, to track the referrals to their website. This program utilizes cookies to track visits for the purposes of assigning commission on these sales.
If you have signed up an account, you will automatically sign up for our newsletter. You may receive emails from us, which may be used for advertising purposes. This includes but not limited to transactional emails and marketing emails.
We’ll also send emails which you have explicitly or implicitly (registration, product purchase etc.) signed up to.
On signup we collect your email address, your name, your current location, your current IP address and timestamp of signup, your IP address and timestamp when you have confirmed your subscription and the current web address were you sign up.
We send our emails via a service called AmazonSES.
Once you get an email from us we track if you open the email in your email client, if you click a link in the email, your current location, your current IP address.
All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, I may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
10. Third party websites
The user may find advertising or other content in our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our User, is subject to that website’s own terms and policies.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.
13.0 Children Policy
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you aware or believe the children under 13 has provided us with personally identifiable information please contact us at [email protected]
14.0 Your acceptance of these terms