Who is this service for?
A WordPress care plan is a service that is designed to help businesses and individuals who have a WordPress website. It can be a valuable investment for businesses that want to keep their website secure, backed up, and running smoothly.
Here are some of the people who may benefit from a WordPress care plan:
- Business owners: Businesses that rely on their website for sales, marketing, or customer service can benefit from a WordPress care plan. This is because a care plan can help to protect the website from security threats and downtime, which can have a negative impact on the business.
- Individuals: Individuals who have a WordPress website for personal or professional use may also benefit from a care plan. This is especially true if the individual does not have the time or expertise to maintain the website themselves.
- Nonprofits: Nonprofits that have a WordPress website can also benefit from a care plan. This is because nonprofits often have limited resources, and a care plan can help to ensure that the website is properly maintained without putting a strain on the organization’s budget.
If you have a WordPress website, I encourage you to consider a WordPress care plan. It can be a valuable investment that can help to protect your website and keep it running smoothly.
Why do you need a WordPress Care Plan?
There are many reasons why you need a WordPress care plan. Here are some of the most important ones:
- Security: WordPress is a popular platform, which means it’s a target for hackers. A WordPress care plan will help you keep your site up to date with the latest security patches, which can help protect you from attacks.
- Backups: It’s important to have regular backups of your WordPress site in case of disaster. A WordPress care plan will typically include daily backups, so you can rest assured that your site is safe even if something goes wrong.
- Maintenance: A WordPress care plan will take care of all the routine maintenance tasks for your site, such as updating plugins and themes. This frees up your time so you can focus on other things.
- Expertise: A WordPress care plan will give you access to experienced WordPress developers and designers who can help you with any problems you may encounter. This can be invaluable if you’re not experienced with WordPress yourself.
- Peace of mind: Knowing that your website is being taken care of by a team of experts can give you peace of mind. You don’t have to worry about security breaches, downtime, or performance issues.
- Reduced costs: A WordPress care plan can actually save you money in the long run. By preventing security breaches and downtime, you can avoid costly repairs and lost revenue.
Overall, a WordPress care plan is a valuable investment for any website owner who wants to keep their site secure, backed up, and running smoothly.
If you’re serious about your WordPress website, then a WordPress care plan is a must-have. It’s the best way to protect your investment, improve your website’s performance, and save you time and money.
How often will you run updates on my site?
I check for updates to your plugins and themes on a regular basis (Almost everyday). This is important because plugins and themes can also contain security vulnerabilities. I will run updates on your WordPress once we detect any security issues. This is a frequency that is recommended by many security experts and WordPress developers. It is often enough to catch security updates and bug fixes, but not so often that it is likely to cause problems with your site.
In addition to running updates, I will also monitor your site for security threats. If I detect any problems, I will notify you immediately so that you can take corrective action.
I understand that you may have concerns about running updates on your WordPress site. However, it is important to remember that updates are essential for keeping your site secure and up-to-date. I will do everything I can to make the update process as smooth and painless as possible.
If you have any questions or concerns about updates, please feel free to contact me. I am always happy to help.
Note: Our services are primarily focused on updating software for security issues only. We will never update any WP core, themes and plugins without any security related updates.
What’s included in the WordPress Care Plan?
- Premium Firewall: Your website will have Patchstack’s advanced firewall installed (we are using the developer plan)
- Security: This includes keeping your WordPress core, plugins, and themes up to date with the latest security patches.
- Backups: Daily backups of your website are essential in case of data loss or corruption. A WordPress care plan will typically include daily backups, which can be restored quickly and easily in case of an emergency.
- Monitoring: Your website will be monitored 24/7 for security threats, and other problems.
- Support: You will have access to support from a team of experienced WordPress developers and designers. This support can be used to answer questions, troubleshoot problems, and make changes to your website related to our care plans.
- If, after performing a WordPress core, WordPress plugin, or WordPress theme update, it is determined that one or more updates caused issues with the overall functionality of the site, a “rollback” of the site to its state prior to the update will be performed using the most recent backup of the site. We will then contact you to discuss options for resolving the issue.
What’s NOT included?
The specific services that are not included in a WordPress care plan will vary depending on the provider, but here are some of the most common exclusions:
- Custom development: If you need custom development work done on your website, this will likely not be included in your WordPress care plan. This is because custom development can be time-consuming and expensive, and it is not something that is typically covered by a standard care plan.
- Changes to your website: If you need to make changes to your website, such as a redesign or a content overhaul, this will likely not be covered by your WordPress care plan. This is because major changes can be disruptive and time-consuming, and they may require additional expertise and resources.
- Technical support for third-party plugins and themes: If you use third-party plugins or themes on your website, you will need to contact the plugin or theme developer directly for technical support. This is because the provider of your WordPress care plan will not be able to provide support for third-party products.
- Website Restoration, Malware cleanup, Bug Fixes and Backup Restoration are billed separately.
- Other services: If changes or updates lead to problems with the overall functionality of the website, any remedial work required will be discussed with you in advance. Jobs expected to take more than a few minutes will be billed separately at your discounted hourly rate.
I hope this information is helpful.
How do I send you my login credentials?
There are 3 secure options! You can:
- Provide the necessary login credentials at checkout when placing an order.
- Reply to your welcome email immediately after checkout with all login credentials
- Email us via [email protected]
What if I have multiple sites to manage?
Whether you run 1 or 10 sites, our experts can manage your sites for you. Our WordPress Care plans cover websites, domains, subdomains. If you have multiple WordPress sites, then you will need to choose a different plan for each site based on the needs of each site.
What if an update breaks my site?
Don’t worry! Our team of WP experts will fix the issue, or roll it back to a previous version of the site.
Is there a monthly or annual contract?
No contract, you can cancel your monthly WordPress care plans anytime.
What’s the next step after subscribing to a Jorcus WordPress Care plan?
After subscribing to any of our plans, you will receive an invoice via the email ID you provided. Then, you can share the credentials when by contacting us via [email protected].
Within 24-48 hours, our team of experts will begin a review of your site and share with you our suggestions for improvement.